BEFORE IT COMES TO BLOWS
MANAGING CONFLICT FROM HIGHER GROUND
Lauren Schieffer, The Colonel’s Daughter
Tuesday, June 25, 2019
Lunch at 11:30, Presentation Noon-1:00pm
Kansas Soybean Association, 1000 SW Red Oaks Pl, Topeka
While no one enjoys conflict, it is often inevitable in a working environment. Unnecessary conflict can, at very least, affect production, morale and employee retention. At worst, unresolved conflict can cripple an organization.
The most successful and dynamic organizations, corporations and individuals learn how to resolve conflict before it starts, and create an atmosphere that fosters buy-in, understanding and expression.
These skills do not typically come naturally, but they can be learned! Participants will leave this program understanding how to prevent most conflict before it arises and how to manage that which can’t be prevented, to minimize its effect on individuals and the overall organization.
- Understand the value of conflict prevention vs. conflict management
- Know how to function successfully in the midst of on-going conflict
- Know how to see issues from multiple perspectives
- Understand the difference between reacting and responding in stressful situations
- Know how to keep their emotions from running the show
- Know how to find the win-win-win from a well managed conflict
Who Will Benefit from Attending
- Employees who enjoy their job, but hate the conflict
- Anyone struggling with conflict in their workplace
*As a CAE Approved Provider educational program related to the CAE exam content outline, this program may be applied for 1.0 credits toward your CAE application or renewal professional development requirements.
As the daughter of a career Air Force officer, Lauren Schieffer grew up being uprooted and relocated every couple of years. This imbued her with a profound
independence and ability to adapt to changing circumstances. The lessons she learned from “The Colonel” have helped her make smart decisions and overcome adversity with humility and a sense of humor.
Lauren has navigated just about every aspect of corporate America in her varied
career – from trucking to achieving top-tier Sales Director status for a global
cosmetics firm to managing a non-profit foundation. In her speaking career, she has presented in seven countries to associations, organizations, federal, state and local governments, as well as Fortune 500 companies - helping them improve the effectiveness of their communication and reduce unnecessary conflict.
Lauren is a Certified Speaking Professional through the NSA and The Global
Speakers Federation. Able to relate to and energize everyone from the custodial
staff to C-Level executives, Lauren is a master storyteller, delivering insightful,
inspirational and relevant content that empowers people to absorb and act upon
what they’ve heard – and she does so in an entertaining manner with a dry sense of humor that keeps them chuckling while they’re learning.
Her enthusiasm is infectious and her passion unmistakable.